# Feature Guides

Feature Guides explain the product areas your team will use after the first workspace setup is complete.

Use these pages to configure inboxes, agents, teams, canned responses, labels, macros, custom attributes, reports, SLA policies, dashboard apps, and billing-related controls.

Each guide is written around the operating decision: when the feature is useful, how to set it up, and what a manager or administrator should verify before depending on it with real customer conversations.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.easydesk.live/feature-guides.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
