# Getting Started

Use these guides when your workspace is new or when you are onboarding another team into EasyDesk.

Begin with the Quickstart if you want the shortest path from an empty workspace to a working support queue. It covers the setup sequence most teams need before inviting a broader group of agents.

Use Account Setup when you need a more careful pass through workspace identity, team access, inbox ownership, and the account choices that affect daily support operations.

Before you open EasyDesk to customers, confirm that at least one inbox is connected, the right agents can access it, a reusable response exists, and managers know where to review activity reports.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.easydesk.live/getting-started.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
