# Help Center

Use the Help Center section to plan, publish, and maintain self-service content for your customers.

A strong Help Center starts with the questions your team answers repeatedly. Turn those answers into clear articles, keep titles searchable, and review the content whenever the product, policy, or pricing changes.

Pair help articles with agent bots and campaigns when you want to reduce repetitive work while keeping customers in a guided support experience.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.easydesk.live/help-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
