# Article Management Article management is the routine that keeps your Help Center useful after launch. Assign an owner for important articles, use plain customer language, and review content after product changes or support spikes. The goal is not to publish more articles; it is to publish answers that reduce confusion and shorten support conversations. Use the Article Quality Checklist before publishing new content or updating pages that receive frequent traffic. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://developers.easydesk.live/help-center/article-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.